Scanners not supported by SANE

Manufacturer and model

Hewlett-Packard Photosmart C5100 series

Bus type

USB

Vendor ID

0x03f0

Product ID

0x5811

Chipset

Comments

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

<device descriptor of 0x03f0/0x5811 at 003:003 (HP Photosmart C5100 series)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          0
bDeviceSubClass       0
bDeviceProtocol       0
bMaxPacketSize0       64
idVendor              0x03F0
idProduct             0x5811
bcdDevice             1.00
iManufacturer         1 (HP)
iProduct              2 (Photosmart C5100 series)
iSerialNumber         3 (MY67BD10DX04MK)
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         131
 bNumInterfaces       4
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             2 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 204
   bInterfaceProtocol 0
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x01 (out 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x82 (in 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    8
    bInterval         7 ms
    bRefresh          0
    bSynchAddress     0
  <interface 1>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   1
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    7
   bInterfaceSubClass 1
   bInterfaceProtocol 2
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x0A (out 0x0A)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x8B (in 0x0B)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
  <interface 2>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   2
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x07 (out 0x07)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x88 (in 0x08)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
   <altsetting 1>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   2
   bAlternateSetting  1
   bNumEndpoints      2
   bInterfaceClass    255
   bInterfaceSubClass 212
   bInterfaceProtocol 0
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x07 (out 0x07)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x88 (in 0x08)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
  <interface 3>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   3
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    8
   bInterfaceSubClass 6
   bInterfaceProtocol 80
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x04 (out 0x04)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x85 (in 0x05)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bDeviceClass = 0)
    checking for GT-6816 ...
    this is not a GT-6816 (bcdUSB = 0x200)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for MA-1015 ...
    this is not a MA-1015 (bDeviceClass = 0)
    checking for MA-1509 ...
    this is not a MA-1509 (bDeviceClass = 0)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bcdUSB = 0x200)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 0, bInterfaceClass = 255)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for ICM532B ...
  check 1, this is not a ICM532B (bDeviceClass = 0, bInterfaceClass = 255)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x03f0 [HP], product=0x5811 [Photosmart C5100 series]) at libusb:003:003
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.


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